A wiki you can talk to.

Niles lives in Slack and turns chats into team knowledge.

Knowledge sharing has never been so easy.

Always up to date.

Add and edit answers directly in Slack without extra logins or a separate app. This results in real-time knowledge sharing and much higher usage than traditional wikis.

Intelligent weekly notifications remind authors to check answers that might be going stale to keep them fresh.

AI enhanced.

Niles identifies common questions from your Slack chats. He automatically answers them or helps the team add it to the team knowledge base.

All your team's knowledge.

Niles can connect with your favorite tools like Google Drive and Salesforce and securely search across them at the same time. All your team’s knowledge is available at your fingertips.

Loved by customers.

"Niles has been the most amazing tool for our sales and operations teams. As we grow, we need an easy way to build and access a knowledge base and Niles provided the solution. We use it every day to ask and answer common questions, and Niles is an invaluable tool for new hires. I recommend this for any organization!"

Stephanie Soderborg
Director of Sales Operations, Apartment List

Tailor it for your team.

Sales and Support

Close deals faster by getting answers to client questions instantly.

Common Uses:

  • Sales playbook
  • Talking points
  • Common objections
  • Product FAQs
  • Troubleshooting guide

Product and Engineering

Share insights and best practices with the entire team.

Common Uses:

  • Glossary of terms
  • Customer and user insights
  • How-to guides
  • Code snippets

People Operations

Ramp up new hires faster and improve learning across the company.

Common Uses:

  • Employee handbook
  • Benefits and IT information
  • Company processes
  • Cross-team learning

Request a demo.

Tell us a little about yourself and let us show you how Niles can help your team.

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